Return / Refund Policy
Return/Refund Policy Overview:
At Azorte, we’re all about giving you the best experience possible. Our Return and Refund Policy is designed to ensure that you’re satisfied with every purchase you make from us. We believe in offering top-notch products at prices that won’t break the bank, and to make that happen, we’re dedicated to providing exceptional customer service every step of the way.
We get it – sometimes things don’t work out as planned, and you might need to return an item. That’s why we offer a generous 28-day return period for our customers. During this time, you can send back any items that you’re not completely happy with, as long as they’re unused and still in their original packaging.
However, to keep things fair for everyone, there are a few conditions we ask you to follow. For instance, we need the items to be in a resalable condition when they’re returned to us. This means they should be in the same condition you received them, so we can make sure they find a new home with another happy customer.
If, for any reason, the items don’t meet these criteria, we might have to decline a refund. But don’t worry – we’ll always do our best to work with you and find a solution that leaves you satisfied.
At Azorte, your happiness is our priority, and we’re committed to making sure you have a positive shopping experience every time you choose us.
Procedure:
Before you send anything back, it’s important to get the okay from us first. That means you need to ask for permission before returning any items. You can do this by sending us an email or by giving us a call at +92-320-6346-620. Just reach out to us, and we’ll guide you through the process. We’re here to make sure everything goes smoothly for you, so don’t hesitate to get in touch if you need any help!
Refund and Exchanges:
Once we get back the item you returned and it meets our rules, we’ll start sorting out your refund or exchange. Just a heads up, this might take around 30 days from when we got your returned stuff. If you ordered something by mistake or changed your mind, you’ll need to cover the postage costs for sending it back. We’ll only cover postage if it’s our fault.